The Pet Company Feed

Ask An Expert

Tue, 08 Sep 2009 10:11:37 EST

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The Pet Company

Mon, 01 Jun 2009 18:19:25 EST

Prices listed on this site are relevant for internet orders only, purchases made at The Pet Company store may vary.

Payment Methods:

Secure Payment over 128 bit Connection

Freight

Mon, 01 Jun 2009 18:17:54 EST

Don't get caught with high and confusing freight charges. The Pet Company charges all freight at the flat rate of $9.50 anywhere in Australia for any quantity.

So take advantage of this great offer and buy your entire pet & aquarium needs at the one low freight rate. The more you buy the more you save because we believe in rewarding our customers when buying in bulk. There are no other hidden costs or fees.

All freight is sent via Courier or Australia Post

All orders placed before 1.00pm are shipped the same day.

Self Contained Aquariums may take up to 7 working days to arrive, due to their size and specific freight needs.

About Us

Wed, 21 Jan 2009 8:30:14 EST

Welcome to our informative and user friendly site, The Pet Company. The Pet Superstore allowing you to save money but still receive the best customer care and back up service you'll find in Australia.

Based in Gracemere (5 minutes from Rockhampton) in Central Queensland, we have a very large modern retail warehouse which is open to the public 7 days a week. We specialize in Freshwater and Marine Aquarium, we also have puppies and kittens, birds, guinea pigs, rats and mice. With helpful freindly staff competent in animal care to assist you with any questions you may have.

We support our customers with a 100% after sales service. We hope you find this site helpful and if you need any further assistance phone the 1300 line, our friendly staff will be more than happy to help.

We have been in the Aquarium and Pet Industry for over 7 years so we understand the customer's needs and we sell reputable brand names and pet products that have proven themselves in the market. For your entire pet needs at discount prices, with friendly customer service to support our valued customers, shop with the pet & aquarium experts.

Our business hours are:

Monday to Friday: 9.00am - 5.00pm

Saturday: 9.00am - 3.00pm

Sunday: 10.00am - 1.00pm

Specials

Wed, 08 Oct 2008 14:38:59 EST

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Guarantees

Thu, 12 Jun 2008 14:41:52 EST

We guarantee all freight will arrive undamaged, if you receive damaged goods refuse to sign for or except the freight and contact the pet Company immediately. We will arrange to promptly resend the item and organise a return of the damaged goods. We agree to pay freight on any returned items.

Any glass or fragile items must be reported at the time of delivery or the warranty will be void, receivers must notify our office immediately of any broken glass of fragile items so the courier may return the item and site the broken objects only under these terms will the guarantee to be valid.

Coral and live rock DOA (Dead on arrival) claims are only warrant if we are notified within 3 hours of the delivery, no DOA claims will be permitted if the livestock is left at a site and not signed for by a receiver. A photo of the dead coral must be sent to receive a refund or replacment of the livestock that died. We will contact you by email to arrange a suitable time for delivery to ensure someone is available to sign for and receive the stock.

Have your Say

Fri, 18 Apr 2008 15:30:56 EST

If we do not carry the stock you are looking for, or you would like to make a comment about our site, please email us here at "Have your Say"!

Contact Us

Tue, 11 Mar 2008 16:16:06 EST

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